The world’s largest retail sales and management training organisation – having trained over half a million retailers in twenty countries worldwide. Established in 1980 by Harry Friedman to improve retail performance and productivity, Harry has become an internationally acclaimed retail authority and renowned author.

“ A must attend. We have been able to implement some more structure and accountability in our business. Awesome tools to use to help staff and management. My Project Gold Star folder will be my bible for a long time. Learnt heaps, we are converts. ”