Harry J. Friedman Founder/CEO, The Friedman Group
Published on March 10, 2011
The big misunderstanding about "teamwork".
It's a buzz phrase in corporate America. The exalted "team player." We all want a bunch of them. We ask for them in help wanted ads. We describe ourselves this way during job interviews.
But what exactly is a team player? Is success really achieved through teamwork? Most would agree the answer is yes, but there's an important distinction to be made.
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Harry Friedman
Published on November 24, 2010
As exciting as it can be on the sales floor during the Christmas season, the rush inevitably creates havoc for retail stores and makes it difficult for them to maximise their potential sales.
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by Harry Friedman, CEO of The Friedman Group
Published on October 13, 2010
Using selling games to increase sales
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Retailers Top 10, by Harry Friedman
Published on August 26, 2010
We all know job applicants can misrepresent themselves during the interviewing process.
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by Kevin Phillips, Director of Training, The Friedman Group NZ
Published on August 26, 2010
As the Director of Training at The Friedman Group NZ it has been wonderful to receive feedback from retailers attending the new Professional Retail Management Course in 2010.
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by Harry Friedman
Published on July 23, 2010
Unless you own or manage a large multistore chain, you may not be giving enough thought to manpower planning -- and you could be losing sales. Wages is most likely your single biggest expense, and while most retailers review their wage dollars, they often fail to review the effectiveness of those dollars.
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by Harry Friedman
Published on July 23, 2010
Lately I seem to be finding, in all sorts of corners of my experience, examples of the struggle for high performance. To me, high performance can be defined as either performing at or exceeding best practices. But how do you define a best practice?
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By Chip Heath and Dan Heath
Published on June 10, 2010
Book Review on Change Management.
Authors Chip Heath and Dan Heath discuss their new book on change management.
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By Peter Shallard
Published on May 12, 2010
Many managers make the mistake of assuming sales management is easy, but without the right skill toolbox, having your team achieve peak performance is always an uphill struggle.
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by Harry J. Friedman, Founder/CEO, The Friedman Group
Published on April 20, 2010
What you don't know could be costing you sales!
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by Harry J. Friedman, Founder/CEO, The Friedman Group
Published on April 19, 2010
Surprise your employees with random acts of kindness, and they just might stick around longer.
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by Harry J. Friedman, Founder/CEO, The Friedman Group
Published on April 19, 2010
Eight commandments for successfully managing your retail staff
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