The world’s largest retail sales and management training organisation – having trained over half a million retailers in twenty countries worldwide. Established in 1980 by Harry Friedman to improve retail performance and productivity, Harry has become an internationally acclaimed retail authority and renowned author.

“ It builds your confidence in approaching and talking to customers. You gain a lot from this seminar and it will definitely lead you to make more sales and customers that WANT to come back due to the friendly service. ”

— Sales Supervisor, Te Papa Store