The world’s largest retail sales and management training organisation – having trained over half a million retailers in twenty countries worldwide. Established in 1980 by Harry Friedman to improve retail performance and productivity, Harry has become an internationally acclaimed retail authority and renowned author.

“ This was a well constructed course. Kevin delivered the information well and the information was very relevant to the role of a manager. Very interactive with everyone able to have their say. ”

— Manager – CRT Ltd